PROTECTION OF PERSONAL INFORMATION AND PRIVACY POLICY
At 4 Umzumbe is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to The At 4 Umzumbe website and governs data collection and usage.
This privacy policy describes the information that we collect and how the information may be used by us. You are not required to provide any personal information to us unless and until you choose to make a reservation.
By using the At 4 Umzumbe website, you consent to the data practices described in this statement.
Collection of Your Personal Information
At 4 Umzumbe collects, with your consent, personally identifiable information, such as your e-mail address, name, home or work address or telephone number. At 4 Umzumbe also collects anonymous demographic information, which is not unique to you, such as your postal or ZIP code, age, gender, preferences and interests.
Your privacy is very important to At 4 Umzumbe. To help protect your privacy, we adhere to the following guidelines. The At 4 Umzumbe website will explicitly ask when they need information that personally identifies you or allows them to contact you (“Personal Information”). Where possible, we will provide you with the means to make sure that your Personal Information is correct and current, alternatively you may request for your Personal Information to be updated. You also have the right to request that your personal information not be used for any other use except for the intended purpose of its collection.
The At 4 Umzumbe website may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on At 4 Umzumbe and/or its subsidiaries. or the site; (b) protect and defend the rights or property of At 4 Umzumbe, or this site, and (c) act under exigent circumstances to protect the personal safety of users of goods and services of At 4 Umzumbe, the site, or the public.
If at any time you believe that we have not adhered to these principles, please notify us and we will use all commercially reasonable efforts to promptly determine and correct the problem.
You should also be aware that information and data is automatically collected through the standard operation of the internet servers and through the use of “cookies.” “Cookies” are small text files a website can use to recognise repeat users, facilitate the user’s on-going access to and use of the site and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programmes that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customised delivery of information) available on the website.
There is also information about your computer hardware and software that is automatically collected by At 4 Umzumbe. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by At 4 Umzumbe for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of At 4 Umzumbe website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through At 4 Umzumbe public message boards, this information may be collected and used by others. Note: At 4 Umzumbe does not read any of your private online communications.
At 4 Umzumbe encourages you to review the privacy statements of websites you choose to link to from At 4 Umzumbe so that you can understand how those websites collect, use and share your information. At 4 Umzumbe is not responsible for the privacy statements or other content on websites outside of At 4 Umzumbe and The At 4 Umzumbe family of websites.
At 4 Umzumbe makes use of Analytics, including Google Analytics and Adobe Analytics on its website. Google Analytics is a service offered by Google that generates detailed statistics about a website’s traffic and traffic sources and measures conversions and sales. Using the Ads Settings, visitors can opt-out of Google Analytics for Display Advertising, customize Google Display Network ads and social media marketing and remarketing. Visitors can also access to Google Analytics’ currently available opt-outs. For further information, please refer to Policy requirements for Display Advertising.
Use of your Personal Information
At 4 Umzumbe collects and uses your personal information to operate At 4 Umzumbe website and deliver the services you have requested.. At 4 Umzumbe may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
At 4 Umzumbe does not sell, rent or lease its customer lists to third parties
At 4 Umzumbe does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
At 4 Umzumbe keeps track of the websites and pages our customers visit within the At 4 Umzumbe websites, in order to determine what At 4 Umzumbe services are the most popular. This data is used to deliver customised content and advertising within At 4 Umzumbe to customers whose behaviour indicates that they are interested in a particular subject area.
Non-personal information that we collect may include information regarding your activities on any of the sites, which may be aggregated and used to help us provide more useful information to our customers and to understand which parts of the sites are of most interest.
We may use 3rd parties to provide services (e.g. maintenance, analysis, audit and marketing). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
Online WhatsApp
At 4 Umzumbe makes use of a live online chat facility that will be available on select pages of at4umzumbe.co.za and the Nightsbridge booking engine. This chat is permission based and your participation on this platform implies consent to our use and is initiated by visitors to the website. All chats are monitored for quality assurance purposes. At 4 Umzumbe and its representatives use WhatsApp messaging for ease of communication and will send messages pertaining to your accommodation, driving directions, area info, estate rules and apartment house policies. At 4 Umzumbe also reserves the right to use any WhatsApp Messages or WhatsApp statuses posted by a guest for the substantiation of a claim, be it for damages, unlawful or criminal behaviour or any matter that may result in a civil or criminal dispute in a court of law.
Use of Cookies
At 4 Umzumbe website uses “cookies” and other technologies such as pixels and tags, to help you personalise your online experience. We log usage data when you visit or otherwise use our Services, such as when you view or click on content, perform a search, view a web page, operating system, browser and device. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Cookies are used to recognise you, remember your preferences and personalise your experience that is in line with your settings;
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise At 4 Umzumbe pages, or register with the At 4 Umzumbe website or services, a cookie helps At 4 Umzumbe to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same At 4 Umzumbe website, the information you previously provided can be retrieved, so you can easily use At 4 Umzumbe features that you customised.
You have the ability to accept or decline cookies by activating the appropriate settings on your browser. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of At 4 Umzumbe services or websites you visit. Should you choose to visit our website without cookies, in some instances certain services, features and functionality may not be available to you.
Collection Of Data
This Website Will:
• Remember what is in your shopping basket
• Remember where you are in the order process
• Remember that you are logged in and that your session is secure.
The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
This Website Will Also:
• Offer Live Chat Support (if available)
• Track the pages you visit via Adobe Analytics, Google Analytics or similar Analytics tracking software
• Targeting Cookies
• Allow you to share pages with social networks such as Facebook (if available)
This Website Will Not:
• Share any personal information with third parties.
•
Security of your Personal Information
At 4 Umzumbe takes practical and reasonable steps to secure your personal information from unauthorized access, use or disclosure. At 4 Umzumbe secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol..
Personal Identification and Information supplied at check-in.
At 4 Umzumbe takes practical and reasonable steps to secure any documentation completed by yourself and furnished to us such as copies of identity documents and personal information submitted during check-in and to comply with COVID-19 tracing protocols. Such information is protected and saved electronically for safe-keeping for 30 (thirty) days before such information is archived or deleted according to TBCSA protocols for accommodation suppliers.
Changes to this Statement
At 4 Umzumbe will occasionally update this Statement of Privacy to reflect company and customer feedback. At 4 Umzumbe encourages you to periodically review this Statement to be informed of how At 4 Umzumbe is protecting your information.
Contact Information
At 4 Umzumbe Beach Apartment
Tel No: 0837971407
321 Bokmakierie street
Melville, Port Shepstone
email: bookings@at4umzumbe.c