At 4 Umzumbe Beach Apartment

Covid-19 Safety Plan implemented

Although we have always maintain a very high standard of cleanliness at our apartment, we At 4 Umzumbe have taken extra precautions to protect both you and our staff against the risk of infection.

We have pledged to adhere to the strict Tourism Business Council of South Africa Covid-19 protocols which supports Tourism and are endorsed by the Travel Safe initiative and are duly certified.

Sanitizing

To ensure staff safety accommodation is sanitized after every checkout with special attention being given to kitchens and bathrooms. After fully servicing and preparing the accommodation for your arrival, we then re-sanitize the accommodation using the same system. The accommodation is then sealed awaiting your arrival.

Linen & Towels

By washing with detergent and sanitizer, dried, and then ironed on the hottest setting to ensure they are sanitary.

Non-Essential Items removed

Scatter cushions, magazines, etc, have been removed. We have left the throws due to the odd chilly night. These are laundered between bookings.

Daily cleaning Service

To minimize contact between guests and staff we offer a linen and towel change every fourth day. A daily clean and tidy service can however be arranged if required. If you intend making use of this service please provide at least 48 hrs notice if possible.

Arrival & check-in

We screen our guests at arrival. If a guest has symptoms of COVID-19, we will request the guest to self-isolate and seek medical attention immediately as well as contacting the National Centre for Communicable Diseases immediately. We reserve the right to refuse entry. We also encourage our guests to wear masks during all interactions with our staff as well as when in the common area of the estate like games room, etc.

Online screening form

We request our guests to complete the online screening form found at the bottom of this page. Please complete a form for each guest. All adults in the group need to supply us with a copy of their ID/passport or drivers licence. We request children's birth date. The temperatures will be taken by our Meet & Greet Officer.

  • Covid-19 Awareness Training

    Covid-19 awareness training is an ongoing management priority, including ways in which the virus is transmitted, presenting symptoms, and what to do if you start to show symptoms

  • Covid-19 Risk Assessment

    A Covid-19 risk assessment has been undertaken in all aspects of business operations and necessary operational changes have been implemented. Key risk factors are guest or staff contacting or transmitting the virus through contaminated surfaces or close interpersonal interactions.

  • Mitigation of Risk

    Mitigation of risk is essential and overseen by our owner and our Meet & Greet Officer. This includes comprehensive and repetitive staff training and awareness, professional sanitization of accommodation between guests stays, limiting contact between guest and staff to the bare minimum, proper use of PPE when on duty, regular routine cleaning protocols in all shared areas, proper and regular use of hand sanitizer or hand washing. Staff have received guidance on the necessity of, and how to stay safe at home and when commuting. Special precautions have been taken,and training provided to employees who have been assessed as at higher risk . A comprehensive risk analysis and separate training manual is used for this together with a record of training and updates.

  • Record of Guests Details

    The following details, of ALL guests staying in the accommodation must be provided prior to arrival. ID number, residential address and cell phone number. In addition, for foreign guests, we require passport no’s and nationalities to be provided.

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